Trouble with Afterpay at Checkout? Here's What You Need to Know
We’ve been getting a flood of questions lately about Afterpay not showing up during checkout and we get it. Afterpay is a favorite for a reason: it’s flexible, easy, and lets you shop now and pay later. But a few recent hiccups have left some of our customers scratching their heads.
Let’s clear up the confusion and make sure your Girlz Ink checkout process stays smooth and stress-free.
Can't See Afterpay? Try This First ✅
If Afterpay isn’t appearing at checkout, here are the most common fixes:
1. Get to the “Payment” Page
Afterpay won’t pop up until you’re on the Payment section after you’ve entered your shipping info. Once you’re at the page where you would normally enter card details, look below the card fields. That’s where Afterpay usually shows up.
2. Try Logging Out and Checking Out as a Guest
Yep, it’s weird but true. There’s currently a glitch where Afterpay sometimes disappears if you're logged into your account. Try logging out and going through checkout as a guest. That usually brings it right back.
3. Check Your Afterpay Approval Status
If your purchase amount is higher than your Afterpay limit, the option may not show up at all. This is controlled on Afterpay’s end. You can contact them directly to check your limit or ask about getting an increase.
Don't Forget You’ve Got Shop Pay Too 💡
While Afterpay is acting up, don’t forget about another fantastic Buy Now Pay Later (BNPL) option: Shop Pay.
What is Shop Pay?
Shop Pay is a digital wallet that stores your info securely and helps you check out lightning fast—think auto-filled forms and one-click purchases. You can split your order into four easy, interest-free payments (just like Afterpay), or pay in full.
What It Saves:
🩷 Email + mobile number
🩷 Billing & shipping addresses
🩷 Up to 10 credit/debit cards
🩷 Up to 20 shipping addresses
Plus, your data is encrypted and super secure.
Afterpay vs Shop Pay: Which One is Right for You?
Here’s a quick breakdown so you can decide which BNPL service is your best match:
| Feature | Afterpay | Shop Pay |
|---|---|---|
| Age Requirement | 18+ | 18+ |
| Card Requirement | US debit/credit card | Valid debit or credit card |
| Order Amount | Typically up to $500 | $50–$3,000 |
| Payment Plan | 4 equal payments, biweekly | 4 equal payments, interest-free |
| APR & Fees | May apply, varies | May apply, varies |
| First Payment | Due at checkout | May require down payment |
👉 Learn how Afterpay works
👉 Learn how Shop Pay works
Need Help? We Got You.
We’re here to help you every step of the way. If you’re still having issues using Afterpay or Shop Pay or just have general questions about checking out reach out to us at [email protected].
FAQ: Afterpay & Shop Pay at Girlz Ink
Q: Why doesn’t Afterpay show up when I’m logged in?
A: It’s a temporary glitch. Try logging out and checking out as a guest.
Q: Can I use Afterpay for any purchase amount?
A: Only up to your approved limit. If your cart total exceeds that, Afterpay may not appear.
Q: Is Shop Pay interest-free?
A: Yes—when you choose the 4-payment plan. For other options, Shop Pay may charge APR based on your total.
Q: Is my information safe with Shop Pay?
A: 100%. It uses encrypted technology and SMS verification for your security.