Bosnia & Herzegovina BAM КМ

Store Policies






BND $
We’re here Tuesday–Saturday, 10am–6pm PST—and always happy to help. 💋

Shipping Schedule

  • We ship Monday through Friday—business as usual.Bulgaria



  • BGN лDuring busy times (like sales, promos, or new product drops), processing might take the full 3 business days. We promise we’re hustling behind the scenes to get your order out as fast as possible! Thanks for hanging' in there with us! 💪📦в.


  • We are closed on Thanksgiving, Christmas, and New Years Day, so no packing these days!


Changing or Cancelling an Order

We move fast around here—like, really fast—so once your order’s placed, changes or cancellations aren’t guaranteed.Cambodia
Need to try anyway? Don’t wait: KHR ៛



  • You choose what works best—we’ll make it right 💕


We know it’s frustrating when something’s out of stock. Thanks for your patience while we get it sorted quickly and fairly!

Expedited Shipping

Chile
In a rush? We’ve got you. Expedited shipping is available Tuesday through Thursday.

To request it: USD $
1. Place your order online as usual.
2. Then call us right away at (702) 809-8237 with your order number for a custom quote.

💨 Pro tip: Try to call before 1PM PST to give us the best shot at making it happen for you the same day.

Shipping Rates & CarriersChina

We ship worldwide using trusted carriers like USPS, UPS, and DHL. CNY ¥

Shipping rates are based on weight and rounded up to the next pound.

⚠️ Some products may not be eligible for international shipping due to local regulations.

  • U.S. Shipping

    • Flat Rate: $12
    • FREE shipping on orders $150+

    Need it faster or want to add insurance? Colombia

    Give us a call for a custom quote:
    (702) 809-8237 USD $.

  • Canada

    • Rates are calculated at checkout based on the weight of your order
    • You’re responsible for all duties, taxes, and customs fees (we don’t control those, unfortunately)

  • International

    We proudly ship pigments, LiFT and machines around the globe!

    Cook Islands
    Please note:



Costa RicaPro tip: If your tracking shows a delivery attempt or it’s marked “Delivered” but you didn’t receive it, check with your local post office or carrier facility right away. CRC ₡

Lost, Stolen, or Damaged Packages

Once your order leaves our facility and is in the hands of the carrier, we can’t take responsibility for lost, stolen, or damaged shipments—but don’t worry, we’re still here to help however we can.

To best protect your order, we highly recommend adding Navidium Shipping Protection at checkout. It gives you peace of mind and speeds up the process if something goes wrong.

Didn’t receive your “Delivered” package? Croatia

Start here:

1. Double-check the shipping address on your order. EUR €
2. Review the tracking—sometimes packages are left in unusual spots or held at a nearby facility.
3. Wait 12 hours (carriers sometimes mark it delivered before it actually arrives).

Still not there? Call us at (702) 809-8237 or email us at [email protected] and we’ll walk you through your next steps.

If your package is lost or arrives damaged:
• File a claim with the carrier directly—they’re responsible once the package is in their hands. Curaçao
• Email us your order number and any details you have. We’ll provide whatever documentation we can to support your claim.
• For quality assurance, we photograph every order before it leaves our hands. ANG ƒ

We know these situations are frustrating—we’re here to support you through it. 💛

Signature Requirement

To keep your goodies safe and secure, here’s when we require a signature upon delivery:

• All orders over $200 without Navidium Shipping Protection Cyprus
• All first-time customer orders over $150, even if shipping protection is added
• All machine purchases, no exceptions EUR €

Want to request a signature on any order for extra peace of mind?
📝 Just leave us a note at checkout or email [email protected] right after placing your order.

Your order = your investment. We’ll help protect it every step of the way. 💪📦

Czechia

Returned Packages

CZK Kč
If your order gets sent back to us due to an incorrect, unclaimed, or undeliverable address, here’s what happens:

• We’ll reach out to let you know it was returned and attempt to get it in your hands with your help!
• If we don’t hear back within 30 days, your order will be refunded minus a 15% restocking fee.
Want it re-shipped? No problem, you’ll just need to cover the new shipping cost.

💡 Pro tip: Double-check your shipping info before you hit that Place Order button! Denmark

DKK kr.

Returns & Refunds Policy

Due to the sterile, sealed, and professional nature of our products, all sales are final. This is how we maintain the highest safety standards for you and your clients.

We do not accept returns on:
• Pigments
• Li-FT® Dominica
• Anesthetics
• Aftercare XCD $
• Machines
• Grips, Needles, Power Supplies, Foot Pedals

Think you’ve got an exception?
We get it—every now and then, something unexpected comes up. If you believe your situation qualifies for an exception, email us at [email protected] with your order number and a detailed reason for the return request.


de within 14 business days of your purchase date.
• You’ll be responsible for return shipping costs.
• Original shipping fees are non-refundable.
• All approved returns are subject to a 15% restocking fee.

Thanks for understanding—we’re committed to keeping everyone safe, supported, and stocked with only the best. 💖

Ecuador
USD $

Damaged or Incorrect Items

Because of the sterile and professional nature of our products, we don’t offer exchanges for ordering errors or changes of mind.

We only issue replacements for items that arrive damaged or defective—and we’ll make that right ASAP.

For details, check out our Damaged or Incorrect Items section above. 💌
El Salvador
USD $

Purchasing Academy Course Bundles

When you purchase a course bundle through the Girlz Ink Store, please note that enrollment is a manual process handled by a real (and amazing) human.

Our enrollment team is a team of ONE, Estonia
and she processes enrollments during regular office hours:
🕘 EUR €Tuesday – Saturday, 10AM to 6PM PST

Please allow up to 24–48 hours to receive your course access after purchase. We promise—she’s working as quickly as possible to get you enrolled and on your way.

✨ Thank you for your patience and understanding—it’s worth the wait! Your education is in good hands. 💻📚

Falkland Islands
FKP £











• Google Analytics (site behavior tracking) EUR €
• Google Ads (remarketing)
• Meta Pixel (Facebook/Instagram ad tracking)

These tools do not collect personally identifiable info.

We do not sell your personal data.

Email Communicatio n
If you subscribe or place an order, we may send emails about: France
• Your order
• Sales, new products, or classes EUR €
• Free educational content
Unsubscribe anytime via the link in any email or contact us directly.

Data Retention & Security
Your data is stored securely and only kept as long as needed to fulfill the purposes above.

Children’s Privacy
This site is not intended for anyone under 18. We do not knowingly collect data from minors.

Policy Updates French Guiana
We may update this policy occasionally. All changes will be reflected here with the latest date.

EUR €
French Polynesia
XPF Fr