Store Policies Li Pigments Aqua® Global - Black Adder

Shipping & Ordering

Placing an Order $35.00 USD

















$8.00 USD
We ship worldwide using trusted carriers like USPS, UPS, and DHL.

Shipping rates are based on weight and rounded up to the next pound.

⚠️ Some products may not be eligible for international shipping due to local regulations.

  • U.S. Shipping

















hands.
• Email us your order number and any details you have. We’ll provide whatever documentation we can to support your claim.
• For quality assurance, we photograph every order before it leaves our hands.

We know these situations are frustrating—we’re here to support you through it. 💛

Signature Requirement

To keep your goodies safe and secure, here’s when we require a signature upon delivery:

• All orders over $200 without Navidium Shipping Protection
• All first-time customer orders over $150, even if shipping protection is added
• All machine purchases, no exceptions

Want to request a signature on any order for extra peace of mind?
📝 Just leave us a note at checkout or email


Returned Packages

If your order gets sent back to us due to an incorrect, unclaimed, or undeliverable address, here’s what happens:

• We’ll reach out to let you know it was returned and attempt to get it in your hands with your help!
• If we don’t hear back within 30 days, your order will be refunded minus a 15% restocking fee.
Want it re-shipped? No problem, you’ll just need to cover the new shipping cost.

💡 OMG™ Soft FX - Soft FX Pigment Dilution (15mL) Pro tip: Double-check your shipping info before you hit that Place Order button!

$0.00 USD

Returns & Refunds Policy

$13.25 USD
Due to the sterile, sealed, and professional nature of our products, all sales are final. This is how we maintain the highest safety standards for you and your clients.

We do not accept returns on:
• Pigments
• Li-FT®
• Anesthetics
• Aftercare
• Machines
• Grips, Needles, Power Supplies, Foot Pedals

Think you’ve got an exception?
We get it—every now and then, something unexpected comes up. If you believe your situation qualifies for an exception, email us at [email protected] with your order number and a detailed reason for the return request.




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hird-party processors)
• Device data (IP, browser, cookies, etc.)
• Order history and customer support interactions

We use this info to:
• Process orders
• Provide customer support
• Communicate updates and promos Customer Support
• Improve our website and services

Cookies & Tracking

We use cookies to:
• Remember your preferences
• Track site usage
• Improve marketing performance Color Charts
You can accept or decline cookies on your first visit and update preferences in your browser anytime.

Third-Party Tools

We use trusted tools like:
• Google Analytics (site behavior tracking)
• Google Ads (remarketing)
• Meta Pixel (Facebook/Instagram ad tracking) SDS Sheets

These tools do not collect personally identifiable info.

We do not sell your personal data.

Email Communicatio n
If you subscribe or place an order, we may send emails about:
• Your order
• Sales, new products, or classes Store Policies
• Free educational content
Unsubscribe anytime via the link in any email or contact us directly.

Data Retention & Security
Your data is stored securely and only kept as long as needed to fulfill the purposes above.

Children’s Privacy
This site is not intended for anyone under 18. We do not knowingly collect data from minors. Customer Account

Policy Updates
We may update this policy occasionally. All changes will be reflected here with the latest date.

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